nespresso troubleshooting Guide for 15 common problems

At some point in all our Nespresso owner lives, we encounter some sort of problem that keeps us from getting coffee. Here’s a troubleshooting guide here to help you fix your Nespresso machine.

Before you get into the list, there is an answer that covers a lot of problems people have when trying to troubleshoot their Nespresso. That solution is you need to descale your machine. If you haven’t descaled your machine within the last 600 cups of coffee or 6 months, you probably need to do it.  

Problems descaling can fix: 

  • Coffee/Water leakage 
  • Low pressure/Unusual coffee flow 
  • Coffee not coming out hot enough 
  • Half Green and Half Red Light
  • Orange Flashing Light

Water Leaking 

Check that your water reservoir is sitting correctly. If it’s off a little bit, that might be why water is leaking all over your counter. 

Also empty out your used capsule container. Sometimes a little bit of liquid is left inside them and can build up and leak.

If it’s leaking from where the capsule sits, the problem could be with the piercing needle. If it doesn’t make a large enough hole, you could end up with water leaking. Check out the Doesn’t Pierce Capsule section down below for the solution. 

Coffee Is Not Hot Enough 

Solution 1: Descale your Nespresso machine. Build up happens inside your Nespresso machine every time you brew coffee. This build up can make it harder for the boiler to heat up the water for brewing. Follow our guide here, if you don’t know how to descale your machine. 

Solution 2: If the first solution makes your coffee hotter, but it still isn’t hot enough for you, what you can do is preheat the water before you put it in the water reservoir. It’s a pain to do in the morning, but if you really want hotter coffee it’s simple to do. 

Coffee Comes Out Cold 

Now, if all of your coffee is coming out cold, you might have a bigger problem. The heating block that in your machine, that heats up the water might be broken. To fix this, you’ll have to have it replaced. 

Machine Has No Pressure 

Like most problems with Nespresso machines, you might just need to descale your machine from the buildup inside. Getting rid of the buildup can help the water flow easier through your machine, leading to more pressure when you brew coffee. 

Another reason why you could have low pressure is from letting your water reservoir empty out. Leaving your water reservoir empty can lead to having air pockets form on the inside of your Nespresso, which causes low pressure. 

To fix this, start by filling up your water reservoir. Place something underneath the brewing spout to catch liquid. Remove any used capsule from your machine. When you’ve done all that, shut the capsule area and click the brew button. This’ll force out all of the air on the inside and you’re good to go. 

Nothing Is Coming Out Of Your Nespresso

This problem usually happens when you have either a brand new Nespresso or you haven’t used yours in a while. Symptoms of this problem: you can hear the machine working on the inside, but nothing is coming out of the brewing spout. 

Before we get to a solution, just check to see that all the basic little things are correct, like if your water reservoir is fit correctly on to your machine. 

Okay, on to the solution! If all the small stuff is set up correct, you might need to prime the water pump in your Nespresso. You’re going to need a syringe or something that can force water into a small opening in your machine. 

Step 1: Empty all capsules from your machine and remove your water reservoir. Place something underneath the brewing spout to catch whatever comes out. 

Step 2: There’s going to be a hole at the base of where the water reservoir usually sits. This is where the coffee machine takes water in. This is where you’re going to want to stick your syringe of water in. DON’T squeeze the water in yet. 

Step 3: When you’re ready, hit the button to start brewing and start squeezing the water into the hole. You should notice your machine to start sounding different when the water is flowing through correctly.

Step 4: If it sounds like it normally did, then you’re all done! Put your water reservoir back on and your Nespresso machine should be fixed. But if it still doesn’t sound right, you might have to repeat step 3 a few times and it should work. 

Does Not Pierce Capsule

If your Nespresso machine doesn’t pierce the capsule, it could be because you’re using a third party brand of capsules. Your machine might not puncture them correctly. This only really applies to the older models of Nespresso. The Vertuoline has capsules that are bar coded on the top, so only Nespresso approved capsules can be used. 

You can also check the needle that pokes a hole in the capsules. Make sure that it’s not broken or bent. 

That area might also need a cleaning. Take a wet paper towel to clean it and test to see if it works afterwards. 

Half Green and Half Red Light

This warning is to let you know that you have to descale your machine soon. You can still use it, but after a few times the light might go to a flashing orange. That means you need to descale your machine

6 Different Red Light Problems

No one likes seeing that red light on their nespresso! Most people assume that it means that their Nespresso is broken, but that’s not the case. Red light situations are one of the more easier problems to fix.

A Continuously Blinking Red Light and Doesn’t Open

Solution 1: The first thing you can try is to slowly pry open the head. The cause might be from an old capsule that’s dried and has gotten stuck in your machine. 

Solution 2: If the first one doesn’t fix it, you can always try old reliable, unplugging your machine. Leave it unplugged for 15-30 minutes and then plug it back. Turn it on and see what happens. 

Machine Does Not Start and Red Light Blinks Every 2 Seconds 

Open your Nespresso and remove any capsule that might be in it. Empty out the used capsule container and close it. 

Red Steady Light And Machine Is NOT Running 

Try turning off your machine and unplug it from the electrical outlet. Leave it unplugged for 15-30 minutes. Like all electronic devices, your Nespresso just might need a break. After however long you decided to wait, try plugging it back in and turning on. 

Red Light Flashes Twice and Then Blinks An Orange Light 

Eject any used capsule and then try resetting the machine. If you don’t know how to reset your machine, we have a guide to help you out. 

Red Light Flashes Twice and Then A Steady Orange Light 

There’s nothing wrong with your machine! You’re just in the special functions menu. 

Red Light Flashes Twice + Clicking Noises

Unplug your nespresso machine and open the place where you put the capsules. Turn it upside down and some coffee grounds should fall out. Sometimes those coffee grounds block the little teeth things that puncture your capsules. 

You should also see a disc and the teeth that puncture the capsules. Try and spin it around, it should spin really easily. If it doesn’t spin, clean it with a wet paper towel or something similar. When you can easily spin it with a finger, turn it back over and test it out. 

Orange Light Blinking Continuously 

This means you need to descale your Nespresso machine. If you don’t know how to descale your machine, we have a guide for you to follow. Just find your machine and follow the instructions.

Green Light 

If it’s blinking continuously, it means that it’s heating up. A minute is the longest you’ll have to get a cup of coffee. 

Resetting Your Nespresso Machine 

Like most electronic devices, sometimes you just need to reset it to get it to work. Depending on what model of Nespresso machine you have, it can be a little more difficult to reset. Luckily we have an easy to follow guide to help you reset your Nespresso machine in no time!

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